In accordance with Article 13 of Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016, the customer is informed that SUN VALLEY collects personal data, which are necessary for the processing of orders (registration, validation, preparation, delivery, returns, etc.), as well as the establishment and improvement of commercial relations with him and the services that SUN VALLEY can offer him, and this on the basis of article 6 1 b) of said regulations.
By creating an account on the sun-valley.com website, the Internet user communicates some of his personal data, in particular his: title, last name, first name, date of birth, postal address, e-mail address, telephone number. The mandatory data are indicated by an asterisk, and are the condition for creating an account to be able to order on the sun-valley.com online store.
The e-mail address is used in particular to send an order confirmation, as well as promotional offers and SUN VALLEY events. The phone number allows, among other things, to contact the customer to inform him about his order and delivery.
When creating the account, the user has the option of registering to receive newsletters from the SUN VALLEY online store. At any time, the user has the possibility to unsubscribe, either by clicking on the unsubscribe option in newsletters, or from their personal account, or by making the request from the form available to them on the contact page.
The data collected is used exclusively for processing orders and enriching the services offered by SUN VALLEY in the interest of Internet visitors, users and customers of the online store. They can be transmitted to the people who are involved in the management of orders and the follow-up of commercial relations: customer service, exchange and returns service, order preparation service, carrier for delivery, marketing service, sales service. SUN VALLEY undertake to never communicate, give or sell this personal data to other third parties, nor to have it transferred to foreign countries.
Personal data is kept for a period of 5 years for probationary purposes, with a view to possible disputes. Customers have a right to access, rectify, limit and / or oppose processing, and a right to portability of their personal data that has been collected. He also has the right to lodge a complaint with the CNIL.